Find the answers to frequently asked questions.

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What is hosting?

Hosting is the place where all the files such as images and code for your website live. Every website is hosted on a server this makes the files available for viewing online.

Which hosting package should I choose?

Smaller businesses with lower monthly traffic that require just a single email address should choose the starter package. Businesses needing upto three email addresses, more web space with higher monthly traffic should choose the plus package. Large websites expecting very high volumes of monthly traffic should choose the pro package.

Can I upgrade my hosting package at a later date?

Absolutely! Should you outgrow your current hosting package you can easily upgrade to the required package.

What is a domain name?

A domain name refers to your website address. So the domain name for this website is cosmicwebdesign.co.uk. Each domain name is unique, they cannot be shared between different websites.

Do I need a domain name?

Yes, a domain name is the address to your website.

Should I buy multiple domain extensions?

It is not a necessity but having multiple domain name extension can be beneficial in several ways. It can help users find your website and it will also prevents someone else from purchasing the domain.

Should I choose .com or .co.uk?

If you are only able to purchase one of the domain extensions, the recommended choice would come down to where your business operates. If you only operate in the UK then .co.uk would be the best choice whereas if you do business globally then .com would be the better choice.

Will I need more than one business email address?

Although it is not a requirement, having multiple business email address can help organise and keep track of emails which will significantly reduce the time wasted by having to manually organise or find certain emails. For example, you can have email addresses per employee or separate mailboxes for enquires and sales.

Which web design package should I choose?

If you are unsure of which package to choose, do not hessitate to get in touch and we will happily help you decide which package will work best for your requirements.

Can I upgrade my web design package at a later date?

Absolutely! You are not tied down to the package you select initially. For example, should you select a single page package to start with and then decide later down the line you need to add more pages, this is certianly possible.

Will my website be mobile friendly?

Yes, with the ever growing use of mobile devices we make sure our designs are responsive to various screen sizes.

Will I own the rights to my logo?

Yes you will. Once you are happy with the final design we will also send you the vector file.

Can I have more than the allotted amendments on my designs?

In the rare case you need more amendments to your design than the allotted number included in your package, you can do so. This will incur an additional fee.

Will you help arrange the printing of my new brand materials?

We would be more than happy to organise the printing of your new brand materials and have them delivered straight to your door.

Still looking for answers?

Don’t worry if you can’t find the answer to your question in our FAQs, get in touch and we will do our best to help! You never know, your question could be the next one to make it into our FAQs.